In that case you can access your Kindle personal documents from the Manage Your Content page, so it’s basically like it was before Amazon decided to merge the two together. At least for those that don’t have a cloud storage plan. The bottom line is Kindle Personal Documents are now separate from the cloud drive, again. Update: So now that the dust has cleared, this is basically all a big misunderstanding (or a failure to provide adequate info on Amazon’s part), coupled with a glitch that made deliveries to Kindles not work properly for a few days. So I submitted an email to Kindle support and will update this post if I get more info. I tried to use the chat option to get more details but no one knows what’s going on, and after getting forwarded to four different people without getting an answer I gave up, especially after they decided to direct me to Amazon Canada support for some strange reason. I say “probably” because I couldn’t get Amazon support to confirm this. To make this work you probably need to go to the Manage Your Content and Devices section at Amazon, go to settings, and disable personal document archiving. Users should still be able to use email and the Send to Kindle apps to deliver content to their Kindle apps and devices for free, but the files won’t get added to your Kindle account for syncing like before. Kindle device and app owners don’t have to worry about their previously uploaded files disappearing, as Amazon has stated that “all of the files you have previously stored in Cloud Drive are still accessible” in other versions of their emails that don’t have the Fire device exception. The new low-tier plan costs $11.99 per year, so at $1 per month it isn’t exactly breaking the bank, but whenever a company removes what was previously advertised as a free feature, there’s going to be a major uproar. The weird thing is I don’t even own a Fire device anymore and don’t have one registered to my Amazon account, so I don’t know why I got that exception. Since you are a Fire device owner, you automatically receive unlimited storage of photos you take with that device, plus 5 GB of free storage for photos, videos, and other files. Prime members automatically receive Unlimited Photos benefits for free. Or, if you have more than photos that you need to keep safe, the Unlimited Everything plan is perfect for all your photos, video, files, and documents, for $59.99/year. You can now save all your photos in one place with the Unlimited Photos plan for $11.99/year, plus 5 GB for videos and files. Thanks for being an Amazon Cloud Drive customer! Amazon Cloud Drive is introducing new unlimited storage plans. I received an email about this last night but the totality of the move didn’t register at first because it’s not clearly stated: Previously anyone with an Amazon account could add up to 5GB of personal documents to their Kindle account, even if they only used Kindle apps and didn’t own a Kindle device. You’d think they’d at least include owners of Kindle ereaders into the free plan, but that doesn’t appear to be the case. It’s puzzling that Amazon would make this kind of move.
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